1、服務(wù)響應(yīng)時(shí)間:模型維護(hù)、保養(yǎng)由模型公司售后服務(wù)部負(fù)責(zé),售后服務(wù)部對(duì)模型維護(hù)除塵,設(shè)施、設(shè)備更新、更換、故障排除等,進(jìn)行人員調(diào)配與技術(shù)支持。不影響模型的正常展出、展示。公司將以熱情的態(tài)度,好的技術(shù),快捷的響應(yīng),隨時(shí)為模型提供維修、養(yǎng)護(hù)技術(shù)咨詢及技術(shù)服務(wù)。
1. Service response time: Model maintenance and upkeep are the responsibility of the after-sales service department of the model company. The after-sales service department provides personnel allocation and technical support for model maintenance, dust removal, facility and equipment updates, replacements, and troubleshooting. Does not affect the normal display and display of the model. The company will provide maintenance and technical consultation and services for the model at any time with a enthusiastic attitude, good technology, and fast response.
2、除塵:每季度,模型公司將對(duì)該項(xiàng)目模型進(jìn)行一次多面檢測,除塵,對(duì)模型單體與局部,綠化與環(huán)境,光、電、水等系統(tǒng)有可能存在問題的部件、部分進(jìn)行維修、更換與調(diào)整。對(duì)相關(guān)模型單體與局部,光、電、景觀綠化等部件迅捷進(jìn)行現(xiàn)場維修、更新和更換。
2. Dust removal: Every quarter, the model company will conduct a multi-dimensional inspection of the project model, dust removal, and repair, replace, and adjust the components and parts of the model that may have problems with the individual and local parts, greening and environment, light, electricity, water, and other systems. Quickly carry out on-site maintenance, updating, and replacement of individual and local components such as light, electricity, and landscape greening for relevant models.
3、技術(shù)支持:為便于模型的維護(hù)更換和保養(yǎng),以及模型的運(yùn)輸和現(xiàn)場安裝,采用模塊化設(shè)計(jì),將光、電系統(tǒng)集成在各模塊中,通過標(biāo)準(zhǔn)化接口和分號(hào)線與模型骨架相連,這樣在更換某模塊時(shí)不影響其他部分的光、電設(shè)施的運(yùn)行。
3. Technical support: In order to facilitate the maintenance, replacement and upkeep of the model, as well as the transportation and on-site installation of the model, a modular design is adopted, integrating the optical and electrical systems into each module. They are connected to the model skeleton through standardized interfaces and semicolon lines, so that when replacing a certain module, it does not affect the operation of other optical and electrical facilities.
4、服務(wù)期限:
4. Service period:
公司對(duì)模型提供(免費(fèi)維護(hù)一年)服務(wù),終身保養(yǎng),以合同確定的保修時(shí)限為準(zhǔn),提供及時(shí)的除塵、更新、壞損設(shè)備的更換。本公司負(fù)責(zé)對(duì)模型進(jìn)行維護(hù),保修期滿后,本模型在正常使用下可保證長期穩(wěn)定運(yùn)行的有關(guān)備件、材料。
The company provides (free maintenance for one year) service for the model, lifelong maintenance, based on the warranty period specified in the contract, and timely dust removal, updating, and replacement of damaged equipment. Our company is responsible for maintaining the model. After the warranty period expires, the model can guarantee long-term stable operation of relevant spare parts and materials under normal use.
根據(jù)展出的需要,對(duì)模型進(jìn)行定期的局部更新、保證將新的項(xiàng)目的建設(shè)成就反映出來,模型驗(yàn)收合格后如需局部更新、調(diào)整,我公司以成本價(jià)按實(shí)計(jì)算。
According to the needs of the exhibition, regular partial updates are made to the model to ensure that the construction achievements of the new project are reflected. If partial updates or adjustments are required after the model is accepted, our company will calculate based on the actual cost price.
5、服務(wù)人員:相關(guān)技術(shù)人員到模型所在地進(jìn)行維護(hù):包括動(dòng)態(tài)、燈光維修、清潔工作、或因參觀者損壞進(jìn)行的維修.并不影響模型的正常展出,同時(shí)進(jìn)行維修記錄,以防再次發(fā)生。
5. Service personnel: Relevant technical personnel shall go to the location of the model for maintenance, including dynamic, lighting repairs, cleaning work, or repairs caused by damage to visitors. This does not affect the normal display of the model, and maintenance records shall be kept to prevent recurrence.